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Elements and Performance Criteria

  1. Address requirements of the state/territory Mental Health Act
  2. Respond appropriately to signs of mental illness
  3. Contribute to planning care for consumers with mental health issues
  4. Contribute to the care of a consumer with a mental health disorder
  5. Assist evaluation of outcomes of planned nursing actions
  6. Provide and maintain a safe working environment

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Activities of daily living

Application of nursing theory to a mental health context

Basic human social psychological cognitive and physical development

Confidentiality and privacy

Consumer and carer perspectives on mental health care

Cultural factors affecting people with mental health problems

Definition and description of common mental disorders

Documentation principles

Effective communication skills

Emergency actions

Ethical guidelines including confidentiality duty of care and public liability

Impact of culture and belief systems on mental health and illness

Impact of stigma and discrimination on consumers with mental health issues

Knowledge of different types of common behaviours associated with mental health problems and their effect on consumer needs

Legislation and codes of practice that relate to an EnrolledDivision nurse

Mental Health Act Authorised person

Organisation policies and procedures for privacy and confidentiality of information

Organisation policies procedures guidelines and protocols ie daily living medication dealing with changes in wellbeing sexual harassment abuse prevention

Organisation policy and procedures

Organisations definition of challenging behaviour related to mental health problems

Perspectives of mental health mental health problems and mental illness

Prevention and management of challenging behaviours including recognising triggers and deflecting them using active listening and observation skills ensuring effective communication seeking expert assistance

Principles of empowermentdisempowerment for people with mental health problems

Principles of nondiscriminative practice

Principles of psychosocial rehabilitation

Relevant anatomy physiology and associated pathophysiology

Relevant legislation related to mental illness

Relevant mental health terminology

continued

Essential knowledge contd

Relevant occupational safety policies procedures and guidelines to ensure safe practice

Risk assessment in the mental health context

Supervision and reflective practice

Therapeutic alliance

Understanding of support requirements for people with mental health problems

Understanding of the principles of community development as they may apply to clients with mental health issues

Understanding of work roles or services provided in specific areas ie lifespan approach people from culturally and linguistically diverse groups Aboriginal and Torres Strait Islanders alcohol and other drugs abuse

Understanding the principles of a recovery model in the mental health context

Essential skills

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Apply professional standards of practice

ANMC code of conduct

ANMC code of ethics

ANMC national EnrolledDivision nurse competency standards

stateterritory Nurse Regulatory Nurses Act

stateterritory Nursing and Midwifery Regulatory Authority standards of practice

scope of nursing practice decision making framework

Apply problem solving skills including an ability to use tools and techniques to solve problems analyse information and make decisions that require discretion and confidentiality

Facilitate activities of daily living

Perform nursing interventions such as

assist with electroconvulsant therapy

assisting with physical care

behavioural observation

counselling

establishment of therapeutic relationships

first aid

group or diversional therapy

pre and post procedure care

prevention and management of aggression

skill building programs

social normalisation programs

social normalisations

Undertake observations

ability to communicate

aggression physical or verbal

closeconstant

improvements or deterioration in signssymptoms

level of coherence

level of risk

levels of personal distress and anxiety

orientation to person place time

signs of physical injurydistress

continued

Essential skills contd

Use interpersonal skills including working with others empathising with consumer and relatives using sensitivity when dealing with people and relating to persons from differing cultural social and religious backgrounds

Use oral communication skills language competence required to fulfil job roles as specified by the organisationservice Advanced oral communication skills include interviewing techniques asking questions active listening asking for clarification from consumer or other persons where appropriate negotiating solutions acknowledging and responding to a range of views The work may involve using interpreters

Use written communication skills literacy competence required to fulfil job roles as specified by organisationservice The level of skill may range from reading and understanding incident reports and case management materials to preparing handover reports for receiving agency staff

Work effectively with consumers with mental health illnesses in both general and specialist environments and with carers colleagues and other health care providers

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit


The individual being assessed must provide evidence of specified essential knowledge as well as skills

Observation of performance in a work context is essential for assessment of this unit

Consistency of performance should be demonstrated over the required range of workplace situations and should occur on more than one occasion and be assessed by a registered nurse with qualifications in mental health

Observation must include

key features of the Mental Health Act

EnrolledDivision nurses role and responsibilities within the mental health environment

rights of the client in a mental health environment

nursing management of common mental health disorders specific medications and support strategies within the defined scope of practice

documentation

assessment of risk

Context of and specific resources for assessment


This unit is most appropriately assessed in the clinical workplace or in a simulated clinical work environment and under the normal range of clinical environment conditions

Where for reasons of safety access to equipment and resources and space assessment takes place away from the workplace simulations should be used to represent workplace conditions as closely as possible

Method of assessment

Observation in the work place

Written assignmentsprojects

Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice

Questioning verbal and writing

Participation in supervisionreflective practice activities

Role playsimulation

Reflective journal

To ensure consistence of performance evidence should be collected over time and include a range of different clinical situations

Access and equity considerations

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities

Related units

This unit is recommended to be assessed in conjunction with the following related units

HLTAPB Analyse health information

HLTAP501B Analyse health information

HLTENB Apply effective communication in complex situations

HLTEN502B Apply effective communication in complex situations

HLTENB Apply legal and ethical parameters

HLTEN509B Apply legal and ethical parameters

This competency unit incorporates the content of

HLTENB Deliver nursing care to consumers with mental health issues

HLTEN410B Deliver nursing care to consumers with mental health issues


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

The key features of the Mental Health Act must include:

Objectives

Involuntary admission

Consumer rights

Involuntary review processes

Seclusion and restraint

Admission procedures

Community treatment orders

The role of the mental health practitioner

Consent

Confidentiality

Definition of key terms

Health team may include:

Psychiatrist

Psychologist

Social worker

Welfare officers

Nursing team

Recreation officers

Program officers or activity officers

Occupational therapist

Health workers

Drug and alcohol workers

General practitioner

Consumer advocate

Carer

Residential care worker

Resources and service providers may include:

Government agencies

Non-government agencies

24 hour crisis services

Community mental health centres

Rehabilitation services

Family/carer support services

Consumer services

Outreach services

Psychiatric disability services

School counsellors

Acute Inpatient

Working with individuals and groups to achieve community development outcomes may include:

Engagement with various structures and patterns of work undertaken by practitioners and community members including:

Community service delivery

Community projects

Community development

Community action

Community planning

Consultative and planning committees

Sector development structures

Broad classifications of mental illness must include:

Mood disorders

Personality disorders

Anxiety disorders

Psychoses

Organic disorders

Mental health

Common terms associated with mental health may include:

Psychology/psychiatry

Consumer

Reality testing

Risk assessment

Psychosis

Anorexia nervosa/Bulimia nervosa

Functional disorders/Organic disorders

Restraint/Seclusion

Advocacy

Recovery

Therapeutic relationship

Sexual safety

Dual diagnosis

Common terms associated with anxiety disorders, personality disorders, psychotic disorders and mood disorders may include:

Antisocial/Avoidant

Bipolar disorder

Borderline

Challenging behaviours

Dependent/Depressive

Drug induced psychosis

Dysthymic disorder

Eating disorders

Fear

Generalized anxiety disorder

Hallucinations

Histrionic/Narcissistic

Major depressive disorder

Major depressive episode

Manic episode/Hypomanic episode

Obsessive -compulsive/Paranoid

Obsessive-compulsive disorder

Panic disorder

Passive-aggressive

Post traumatic stress disorder

Schizophrenia

Social Phobia and specific phobias

Substance abuse

Suicide ideation

Common diagnoses must include:

Panic disorder

Social phobia and specific phobias

Obsessive-compulsive disorder

Post traumatic stress disorder

Depression

Bipolar disorder

Eating disorder

Borderline personality disorder

Schizophremia

Dementia

Delirium

Anxiety disorder

Consumer mental health needs may include:

Psychoeducation

Emotional support

Social support

Financial advice

Food and clothing

Transport

Carer support

Drug and alcohol counselling

Respite care

Emergency relief

Legal advice

Accommodation support

Referral to other agencies

Appropriate communication and relationship building processes may include:

Engagement

Empathy

Non judgemental manner

Active listening

Acknowledging the person in a pleasant and accepting manner

Treating the person as an individual with their own life history, skills and interests

Rapport building

Warmth

Genuineness

Respect

Limit setting where appropriate

Identifying strengths

Including consumer and family

Response to consumers in distress and crisis will include:

Identifying and considering specific risk

Enlisting support and/or assistance from colleagues or emergency support as appropriate

Applying organisation policies and procedures

Using calm and calming behaviour

Reporting incidents promptly and accurately

Support processes may be informal and/or formal and may include:

Problem solving techniques

Evaluation

Risk assessment

Interviewing techniques

Information provision

Group work

Individual support

Working with carers and others

Relaxation management

Stress management

Anger management

Coping strategies

Counselling and support groups

Nursing observations of the mental health consumer may include:

Appearance/behaviour

Speech

Sleep

Appetite

Emotional reactions/mood/ cognition

Form of thought/ perception/insight

Disturbance in language

Risk assessment

Consumer characteristics or behaviour patterns that require documentation may include:

Suicidal ideation

Mania

Hostile, combative behaviours

Delusions, hallucinations

Confusion

Withdrawn behaviour

Depression

Aggression

Manipulative behaviour

Sexually inappropriate behaviour

Ethical concepts may include:

Integrity

Confidentiality

Advocacy

Accountability

Respect

Safety

Non-judgmental attitudes

Treatment choices

The classification of medications used in mental health treatments may include:

Mood stabilizers

Antidepressants

Anti anxiety agents

Antipsychotic / neuroleptic drugs

Sedatives/hypnotics

Specific adverse effects may include:

Dystonia

Akathisia

Parkinsonian syndrome

Tardive dyskinesia

Neuroleptic malignant syndrome

Orthostatic hypotension

Photosensitivity

Toxicity

Hypertension / hypotension

Weight gain

Activities to promote consumer dignity may include:

Communicate with consumer - inform, explain

Confidentiality, privacy and respect

Facilitate choice where reasonable

Provide consistency and consideration

Attention to hygiene, grooming and positive self image

Provide encouragement

Safety and security

Inclusion in formal decision-making processes where possible

Therapeutic environment may include:

Non judgmental

Safe

Consistent

Consumer focussed

Promotion of independence

Types of therapies may include:

Counselling

Group Therapy

Pharmacological

Electroconvulsive therapy

Psychotherapy

Cognitive behavioural therapy